Terms of Service

Last updated: September 27, 2026

These Terms of Service ("Terms") govern your use of blackbear, software developed and distributed by Xavi Group LLC ("we", "us", "our"). By creating an account or using blackbear, you agree to these Terms.

1. License

blackbear is free to use. We grant you a non-exclusive, non-transferable license to use the app on the devices you personally own or control, including desktop, mobile and web. You may not resell the software or redistribute it to third parties.

2. Your Data

blackbear is local-first. Your files, journal, tasks, calendar and everything else you create are stored on your device and encrypted end to end. We cannot read your content.

You own your data. We make no claim to any content you create in blackbear, and you can export it at any time.

3. Cloud Plans

Cloud and Cloud Pro are optional subscriptions that sync your encrypted data across your devices. Subscriptions renew automatically at the price shown when you subscribe until you cancel. You can cancel at any time; your data stays on your devices. Current prices are on our pricing page and, in the iOS app, on the App Store.

4. Payments and Refunds

Purchases made in the iOS app are processed by Apple, and Apple's terms and refund process apply to them. You manage and cancel those subscriptions in your App Store account settings.

Purchases made on the web or desktop are processed by Stripe. We do not store your card details; Stripe handles them under its privacy policy. If you're not satisfied with a web or desktop purchase, email us within 30 days and we'll refund it.

5. Pax and Third-Party AI

Pax, blackbear's assistant, can use AI models run by other companies. Before Pax sends anything to one of them for the first time, the app tells you who receives it and what is sent, and asks for your permission. You can withdraw that permission at any time in Settings › Pax. Pax credits you buy are spent on that usage at the prices shown in the app.

6. Acceptable Use

You agree not to use blackbear to store, send or share:

• Content that is illegal under applicable law
• Child sexual abuse material (CSAM) or content exploiting minors
• Harassment, threats, hate speech, or content that incites violence
• Sexually explicit content sent to people who did not ask for it
• Spam, scams, or impersonation of other people
• Malware, ransomware, or tools for unauthorized access
• Stolen credentials, personal data, or financial information
• Content that infringes on intellectual property rights

Abuse of sync infrastructure, such as excessive storage use, automated bulk uploads, or using blackbear as a general-purpose file host, may lead to throttling or suspension of sync.

7. Sharing, Messaging and Community Content

blackbear lets you message people, share files and post to the people who follow you. We have zero tolerance for objectionable content and abusive users. Anything you share must follow Section 6.

You can block anyone, and a blocked person can no longer message, call, invite or reach you. You can report any message, post, comment, person or shared document from inside the app. Because your content is end-to-end encrypted, a report includes the content you choose to forward to us. We review reports within 24 hours. If a user has broken these Terms, we remove their access to sharing and cloud services and may terminate their account.

We also act on valid legal requests from law enforcement.

8. Chargebacks and Fraud

If a payment is disputed or charged back through your bank or card issuer, paid features tied to it end immediately. If you believe a chargeback was filed in error, contact us to resolve it.

9. Warranty Disclaimer

blackbear is provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the software will be error-free or uninterrupted.

10. Limitation of Liability

To the maximum extent permitted by law, Xavi Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of blackbear.

Our total liability for any claims arising from or related to these Terms or your use of blackbear shall not exceed the amount you paid us in the twelve months before the claim.

11. Changes to Terms

We may update these Terms from time to time. We'll tell you about material changes in the app or by email. Continuing to use blackbear after a change means you accept it.

12. Contact

Questions, reports or support requests: email [email protected].

Legal notices and law-enforcement requests: email [email protected].